MVP-as-a-Service Blog Find Ideas Is my idea BRASS?

smb support qa software

For b2b saas

Muck

How is the score calculated?

To determine whether an idea is "Muck" or "Brass," we consider three key factors:

1). Is the search volume increasing? It’s advantageous to be in a growing market.
2). Is there significant competition? While competition can validate an idea, too much of it can make it difficult to stand out.
3). Are enough people searching for the relevant keywords? If search volume is too low, building a business around the idea may be challenging.

Of course, startups aren’t an exact science—very little people were searching for "couch surfing" when Airbnb first launched.

Search Volume

Last 5 years

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Prompt

Copy-paste the following prompt onto Marblism to build this app

Our SMB Support QA software is designed to tackle common challenges faced by B2B SaaS companies, such as inadequate customer support quality and inefficient feedback loops. With features like real-time performance metrics, customizable feedback collection, and automated reporting, our solution enables businesses to identify support weaknesses swiftly and implement targeted improvements. This not only enhances the quality of customer interactions but also streamlines the training process for support teams, ensuring that every inquiry is handled effectively. Additionally, our software integrates seamlessly with existing CRM systems, allowing organizations to centralize customer data and insights. The intelligent analytics dashboard provides actionable insights, enabling businesses to prioritize resource allocation and anticipate customer needs proactively. By reducing response times and increasing the effectiveness of support teams, our solution ultimately drives customer satisfaction and retention, addressing the critical pain points that B2B SaaS companies encounter in their support operations.

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